SOLABS Announces a New HELP DESK Level 2 for all Clients

SOLABS Announces a New HELP DESK Level 2 for all Clients

Montreal, Quebec, Canada (December 18, 2008) SOLABS — your leading system provider for electronic quality management is proud to announce the implementation of a Help Desk for level 2 support to customers.

Starting January 2009, SOLABS' HELP DESK will provide a single point of contact, tracking system and on-line feedback on Customer Requests, whether it is for "enhancement" needs or technical issues. The dedicated HELP Desk personnel will be able to communicate and implant solutions to problems effectively in a timely manner.

"This initiative will provide a higher level of customer service not only regarding actions related to problems, but also throughout project implementation phases", said Philippe Gaudreau, COO and founder of SOLABS. "Year 2008 was an important milestone for SOLABS and the launch of this HELP Desk supports our leadership position in the market", said Richard Fecteau, CEO of SOLABS.

About SOLABS

Founded in 1999, SOLABS is a software editor branded under "SOLABS", an electronic quality management system for the FDA regulated industry. SOLABS offers a compliant solution for document management, workflows and training records management. The company aims to exceed its customers' compliance needs by using high integrity and proven technologies together with knowledge-based services that help to implement and maintain industry best practices. SOLABS currently serves a substantial customer base in the North-America. It is recognized by a number of industry experts for the quality of its products and services. For more information about SOLABS, visit its website at www.solabs.com

For further information, please contact:

SOLABS
Ericka Moore — Marketing
514 287-1368 ext: 219
cell: 514 942-2770
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www.solabs.com