Technical Support

A reason often cited why technology sometimes disappoints with regards to end benefits can be linked to inadequate support and lack of continuous improvement strategies. SOLABS addresses this common problem by putting customers’ "end benefit" goals at the heart of its solution delivery strategy. By clearly defining these requirements at the start of a project support can be aligned to the expected deliverables.

Our team of information technology specialists and pharmaceutical experts frequently visit our customers to help them bring GxP-specific processes on-line. Our team consists of specialists in their field, i.e.:

  • Compliance & documentation;
  • Information technology;
  • Project management & Re-engineering.
  • Quality Assurance and 6-Sigma
 

" I must commend the Solabs team for their dedication and expertise displayed during the implementation of our new QM system. The work involved in generating the validation documents is also commended. I approach this release with pride at the thought that the application at Purdue may be one of the first almost completely automated Quality Systems. Early comments are positive and staff are excited with the changes – a testimony to SOLABS’s hard work.

Congratulations on a job well done! "
Gino Garofalo, Director of Quality, Purdue Pharma