QM Insights

Welcome to the QM Insights show sponsored by SOLABS, with your host Ericka Moore, Head of Client Success. The QM Insights podcast is designed to provide SOLABS EQMS end users with deep dive information on the software application empowering them to fully harness the functionality this automated platform has to offer. Listeners will develop a robust understanding of the QM10 product and have the ability to understand how it is best used to maximize ROI and compliance levels.

Episode 20

July 16, 2019
Product Road Map with Gretchen Dixson and Martine Boire

This week, Philippe Gaudreau, the CEO and founder of Solabs, is joined by Gretchen Dixson (Senior Product Specialist at Solabs) and Martine Boire (Head of Product and Quality Management). They will be discussing the product road map — covering potential new releases, upcoming changes, and enhancements within the Solabs QM 10 solution. Some of the […]

Ask your question

Product Road Map with Gretchen Dixson and Martine Boire

This week, Philippe Gaudreau, the CEO and founder of Solabs, is joined by Gretchen Dixson (Senior Product Specialist at Solabs) and Martine Boire (Head of Product and Quality Management). They will be discussing the product road map — covering potential new releases, upcoming changes, and enhancements within the Solabs QM 10 solution. Some of the […]

Episode 19

July 2, 2019
Talking the Upcoming QM 10.8 Release with Gretchen Dixson

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be talking more about the upcoming June 2019 QM 10.8 release with Gretchen Dixson, a Senior Product Specialist at Solabs. Gretchen has been with the company for a little over 2 years now and currently serves as Head Trainer. She is also actively involved […]

Ask your question

Talking the Upcoming QM 10.8 Release with Gretchen Dixson

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be talking more about the upcoming June 2019 QM 10.8 release with Gretchen Dixson, a Senior Product Specialist at Solabs. Gretchen has been with the company for a little over 2 years now and currently serves as Head Trainer. She is also actively involved […]

Episode 18

June 18, 2019
Gretchen Dixson and Martine Boire on the Upcoming QM 10.8 Release

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be discussing the upcoming June 2019 QM 10.8 release with Gretchen Dixson and Martine Boire.   Gretchen is a Senior Product Specialist at Solabs. She has been with the company for a little over 2 years now and serves as Head Trainer. She’s also […]

Ask your question

Gretchen Dixson and Martine Boire on the Upcoming QM 10.8 Release

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be discussing the upcoming June 2019 QM 10.8 release with Gretchen Dixson and Martine Boire.   Gretchen is a Senior Product Specialist at Solabs. She has been with the company for a little over 2 years now and serves as Head Trainer. She’s also […]

Episode 17

June 18, 2019
Gretchen Dixson and Martine Boire on the Upcoming QM 10.8 Release

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be discussing the upcoming June 2019 QM 10.8 release with Gretchen Dixson and Martine Boire.   Gretchen is a Senior Product Specialist at Solabs. She has been with the company for a little over 2 years now and serves as Head Trainer. She’s also […]

Ask your question

Gretchen Dixson and Martine Boire on the Upcoming QM 10.8 Release

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be discussing the upcoming June 2019 QM 10.8 release with Gretchen Dixson and Martine Boire.   Gretchen is a Senior Product Specialist at Solabs. She has been with the company for a little over 2 years now and serves as Head Trainer. She’s also […]

Episode 16

May 14, 2019
The Responsibilities of System Owners in SOLABS QM 10

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be your solo host! Today he will be discussing the responsibilities of system owners — a topic he is very passionate about! He feels that with the appropriate controls in place, system owners will be able to ensure that their Solabs QM 10 solution […]

Ask your question

The Responsibilities of System Owners in SOLABS QM 10

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be your solo host! Today he will be discussing the responsibilities of system owners — a topic he is very passionate about! He feels that with the appropriate controls in place, system owners will be able to ensure that their Solabs QM 10 solution […]

Episode 15

April 30, 2019
Document Tree View from an Initial Configuration Standpoint with Gretchen Dixson

This week on the podcast, Philippe Gaudreau, the CEO and founder of Solabs, is joined by their return guest, Gretchen Dixson, to discuss the document tree view on Solabs QM from an initial configuration standpoint. Gretchen is a Senior Product Specialist at Solabs and a part of Ericka’s group, the Client Success Group. She has […]

Ask your question

Document Tree View from an Initial Configuration Standpoint with Gretchen Dixson

This week on the podcast, Philippe Gaudreau, the CEO and founder of Solabs, is joined by their return guest, Gretchen Dixson, to discuss the document tree view on Solabs QM from an initial configuration standpoint. Gretchen is a Senior Product Specialist at Solabs and a part of Ericka’s group, the Client Success Group. She has […]

Episode 14

February 19, 2019
Gretchen Dixson on SOLABS QM Configurations and Best Practices

In today’s show, your host, Ericka Moore, and her return guest, Gretchen Dixson, will be discussing the Solabs QM configuration, best practices, and how the Solabs team supports configuration activities with clients.   Gretchen is a Senior Product Specialist at Solabs and a part of Ericka’s group, the Client Success Group. She has been with […]

Ask your question

Gretchen Dixson on SOLABS QM Configurations and Best Practices

In today’s show, your host, Ericka Moore, and her return guest, Gretchen Dixson, will be discussing the Solabs QM configuration, best practices, and how the Solabs team supports configuration activities with clients.   Gretchen is a Senior Product Specialist at Solabs and a part of Ericka’s group, the Client Success Group. She has been with […]

Episode 13

February 5, 2019
Philippe Gaudreau on the Pricing Model and Client Services Offering in Solabs QM

Welcome to the first episode back in 2019! In this episode, Philippe Gaudreau, the CEO and founder of Solabs, will be Ericka’s guest as well as her co-host as they discuss the pricing model and client services offering in Solabs QM.   Often, companies speak a lot about what they offer in terms of products […]

Ask your question

Philippe Gaudreau on the Pricing Model and Client Services Offering in Solabs QM

Welcome to the first episode back in 2019! In this episode, Philippe Gaudreau, the CEO and founder of Solabs, will be Ericka’s guest as well as her co-host as they discuss the pricing model and client services offering in Solabs QM.   Often, companies speak a lot about what they offer in terms of products […]

Episode 12

December 18, 2018
An Overview of QM APPS with Ericka Moore

Your host Ericka Moore, Head of Client Success at Solabs, will be leading today’s episode! In celebration of this episode being the final podcast of the year, she will be talking about QM APPS — a product she has done a lot of work on herself, and is extremely passionate about.   The QM APPS […]

Ask your question

An Overview of QM APPS with Ericka Moore

Your host Ericka Moore, Head of Client Success at Solabs, will be leading today’s episode! In celebration of this episode being the final podcast of the year, she will be talking about QM APPS — a product she has done a lot of work on herself, and is extremely passionate about.   The QM APPS […]

Episode 11

December 4, 2018
Questionmark OnDemand Interface in SOLABS QM 10 with Gretchen Dixson

Today’s episode is about an exciting new feature that was recently added to Solabs QM 10: the Questionmark OnDemand interface within Solabs QM. In this episode, your host, Ericka Moore, is joined by return guest, Gretchen Dixson.   Gretchen is a Senior Product Specialist at Solabs and a part of Ericka’s group, the Client Success […]

Ask your question

Questionmark OnDemand Interface in SOLABS QM 10 with Gretchen Dixson

Today’s episode is about an exciting new feature that was recently added to Solabs QM 10: the Questionmark OnDemand interface within Solabs QM. In this episode, your host, Ericka Moore, is joined by return guest, Gretchen Dixson.   Gretchen is a Senior Product Specialist at Solabs and a part of Ericka’s group, the Client Success […]

Episode 10

November 20, 2018
Solabs QM SSRS Reports for Training

Today’s episode is a bit of a special one! Typically, a guest expert from Solabs is featured — but on this episode, Ericka and Philippe will take you through today’s topic: SSRS reports for training. With Solabs QM 10, clients have access to a sharepoint portal which contains two different types of reports: excel reports […]

Ask your question

Solabs QM SSRS Reports for Training

Today’s episode is a bit of a special one! Typically, a guest expert from Solabs is featured — but on this episode, Ericka and Philippe will take you through today’s topic: SSRS reports for training. With Solabs QM 10, clients have access to a sharepoint portal which contains two different types of reports: excel reports […]

Episode 9

November 6, 2018
CEO Philippe Gaudreau on the Upcoming Solabs QM 10 Release

In today’s show, your host — and the founder and CEO of Solabs — Philippe Gaudreau, speaks about the November 2018 release of Solabs QM 10. He reviews the changes from both the core software and the document control process. As of this release, Solabs is moving to a one-release-every-4-months schedule. The November release is […]

Ask your question

CEO Philippe Gaudreau on the Upcoming Solabs QM 10 Release

In today’s show, your host — and the founder and CEO of Solabs — Philippe Gaudreau, speaks about the November 2018 release of Solabs QM 10. He reviews the changes from both the core software and the document control process. As of this release, Solabs is moving to a one-release-every-4-months schedule. The November release is […]

Episode 8

October 22, 2018
Tips, Tricks, and Tools of the SOLABS QM User Interface with Gretchen Dixson

In today’s show, the founder and CEO of Solabs, Philippe Gaudreau, presents different tips and tricks of the Solabs QM User Interface and cover the different sections of the application. He’s joined by return guest, Gretchen Dixson, Solabs Senior Product Specialist.   Gretchen has been with the company for a little over 2 years now. […]

Ask your question

Tips, Tricks, and Tools of the SOLABS QM User Interface with Gretchen Dixson

In today’s show, the founder and CEO of Solabs, Philippe Gaudreau, presents different tips and tricks of the Solabs QM User Interface and cover the different sections of the application. He’s joined by return guest, Gretchen Dixson, Solabs Senior Product Specialist.   Gretchen has been with the company for a little over 2 years now. […]

Episode 7

October 8, 2018
CEO Philippe Gaudreau on Document Control Processes in Solabs QM 10

In today’s episode, Ericka and her co-host-turned-guest, Philippe Gaudreau, will be discussing different scenarios when using the document control process in Solabs QM 10. Philippe is a Chemical Engineer by trade who founded Solabs almost 20 years ago. Supported by a team of strong developers and IT professionals, Philippe has managed two major iterations of […]

Ask your question

CEO Philippe Gaudreau on Document Control Processes in Solabs QM 10

In today’s episode, Ericka and her co-host-turned-guest, Philippe Gaudreau, will be discussing different scenarios when using the document control process in Solabs QM 10. Philippe is a Chemical Engineer by trade who founded Solabs almost 20 years ago. Supported by a team of strong developers and IT professionals, Philippe has managed two major iterations of […]

Episode 6

September 24, 2018
How Permissions, Roles, and Privileges are Managed Within Solabs QM 10 with Gretchen Dixson

Today’s show is focused on how user permissions, roles, and privileges are managed within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, founder and CEO of Solabs. This week’s return guest is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has been with the company […]

Ask your question

How Permissions, Roles, and Privileges are Managed Within Solabs QM 10 with Gretchen Dixson

Today’s show is focused on how user permissions, roles, and privileges are managed within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, founder and CEO of Solabs. This week’s return guest is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has been with the company […]

Episode 5

September 10, 2018
A High Level Overview of Solabs QM 10 Reports Offering with Kevin Langlois

Today’s show is focused on a high level overview of the Solabs QM 10 reports offering. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, founder and CEO of Solabs.   This week, Kevin Langlois, Head of the Engineering Group at Solabs, takes time out of his busy […]

Ask your question

A High Level Overview of Solabs QM 10 Reports Offering with Kevin Langlois

Today’s show is focused on a high level overview of the Solabs QM 10 reports offering. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, founder and CEO of Solabs.   This week, Kevin Langlois, Head of the Engineering Group at Solabs, takes time out of his busy […]

Episode 4

August 27, 2018
Leveraging the Power of the Task Section Within Solabs QM 10 with Karen

Today’s show is focused on leveraging the power of the task section within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka’s guest this week is Karen, a Product Specialist at Solabs, who has been with the company for almost […]

Ask your question

Leveraging the Power of the Task Section Within Solabs QM 10 with Karen

Today’s show is focused on leveraging the power of the task section within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka’s guest this week is Karen, a Product Specialist at Solabs, who has been with the company for almost […]

Episode 3

August 13, 2018
Key Concepts of Change Control Processes Within Solabs QM 10 with Gretchen Dixson

Today’s show is focused on discussing key concepts and differences between the document control and change control processes within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka’s guest this week is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has […]

Ask your question

Key Concepts of Change Control Processes Within Solabs QM 10 with Gretchen Dixson

Today’s show is focused on discussing key concepts and differences between the document control and change control processes within Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka’s guest this week is Gretchen Dixson, Solabs Senior Product Specialist. Gretchen has […]

Episode 2

July 30, 2018
Collaborative Review Feature in Solabs QM 10 with Pascal Demers

Today’s show is focused on the brand new collaborative review feature in Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka’s guest this week is Pascal Demers, Solabs Lead Front End Developer. He was the very first, official Solabs employee, […]

Ask your question

Collaborative Review Feature in Solabs QM 10 with Pascal Demers

Today’s show is focused on the brand new collaborative review feature in Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs.   Ericka’s guest this week is Pascal Demers, Solabs Lead Front End Developer. He was the very first, official Solabs employee, […]

Episode 1

July 16, 2018
Key Training Functionalities in Solabs QM 10 with Martha Bailey Alt. Title: Key Concepts Behind the Training Functionalities in Solabs QM 10 with Martha Bailey

Today’s show is focused on discussing the key concepts behind the training functionalities in Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs. This episode features Martha Bailey, Manager of Client Support. Martha has been with the company for seven years, occupying […]

Ask your question

Key Training Functionalities in Solabs QM 10 with Martha Bailey Alt. Title: Key Concepts Behind the Training Functionalities in Solabs QM 10 with Martha Bailey

Today’s show is focused on discussing the key concepts behind the training functionalities in Solabs QM 10. Your host is Ericka Moore, Head of Client Success at Solabs, joined by co-host Philippe Gaudreau, CEO of Solabs. This episode features Martha Bailey, Manager of Client Support. Martha has been with the company for seven years, occupying […]