Measuring Operational Effectiveness with Alan Greathouse
- 6 August 2018
Welcome to the fourth episode of Automating Quality. Today’s topic is operational effectiveness. Mandy is joined by her co-host, Philippe Gaudreau, CEO of Solabs; and their guest this week, Alan Greathouse, Senior Director of Quality and Service Assurance with the FDA Group.
Alan D. Greathouse has over 15 years of CGMP manufacturing experience focused on parenteral drug products. Throughout his career he has optimized countless manufacturing processes and excels at identifying and correcting operational inefficiencies.
This episode, Mandy, Philippe, and Alan discuss operational effectiveness; what it means and how people can improve. More in-depth, Alan outlines some key strategies for measuring OE, what criteria can be used to evaluate effectiveness, the approach that he recommends for growing life science organizations to build their initial infrastructure to measure OE, and strategies and metrics that have worked particularly well in his experience.
[:30] About today’s guest, Alan Greathouse
[1:10] Alan introduces himself and describes the focus of today’s episode.
[2:33] Key strategies for measuring operational effectiveness (via use of an electronic solution.)
[5:14] What criteria can be used to evaluate effectiveness?
[9:04] The approach Alan recommends for growing life science organizations to build their initial infrastructure.
[11:21] Strategies and metrics that have worked particularly well for measuring operational effectiveness (in Alan’s experience.)
[13:50] How Alan thinks organizational culture plays a key role in influencing OE.
[17:28] Philippe gives his feedback on Alan’s ideas.
[18:27] Wrapping up the episode with Mandy, how to contact Mandy and about next week’s episode.
Mentioned in this Episode: